Welcome to Your Voice, Your Town Southall

How does Southall Town Team work together

The Southall Town Team met to decide how they wanted to work together.  They established a set of ways of working that shape how they work as a team.

Listening – open-minded, receptive listening that values all opinions and  fosters a safe, judgement-free environment. Focus on consensus-building,  a balance between making points and replies to them, while ensuring no  individual dominates the conversation 

Transparency – approachable environment that values genuine inclusivity,  using straightforward language, ensuring anyone from the outside can  understand what is happening on the inside, everyone has access to the same information, with questions being welcomed so everyone can answer questions about why things are happening, open decision making and visible budgeting, and personal interests and reasons for decisions declared 

Accountability – take ownership, everyone is responsible for their actions and decisions; be financially accountable, handle funds and budgets transparently; communicate honestly, share information and decisions openly; listen to feedback, actively seek and respond to input; measure outcomes, track progress and monitor success; share success & failure, celebrate achievements and learn from mistakes; provide evidence, justify decisions with clear reasoning

Sustainability – maintain the fund for the future, find practical ways to ensure the fund remains viable over time, so it can support ongoing and future initiatives;  active member involvement, sustainability depends on the continued engagement and participation of fund members; values-driven approach, emphasise understanding, non-judgement, open-mindedness, equity, respect, inclusivity, conflict resolution, and empathy in all decisions; challenge and commitment, encourage constructive challenge and ensure everyone sustains their own involvement for long-term success; manageability, any initiative should be manageable and realistic for the long term—sustainability means not overreaching, but building something that lasts

Inclusivity – recognise and respect everyone’s unique differences; adopt flexible processes—there’s no one-size-fits-all solution, be mindful of disabilities, diverse backgrounds, ages, and learning needs, uphold the Equalities Act and support those with mental health vulnerabilities, create an inclusive environment where all feel safe and valued, regardless of visible or hidden barriers 

Respect – this is fundamental—valuing every perspective and treating all with dignity, regardless of age, race, religion, or background, empathy and active listening create a foundation for constructive outcomes and genuine collaboration, integrity, transparency, and accountability underpin all respectful interactions and group decisions, challenge should be approached constructively, always fostering understanding and equality, sustainability and innovation thrive when equity and collaboration are prioritised, non-judgemental attitudes ensure inclusivity and a safe environment for all, respect acts as an umbrella for empathy and inclusivity—without it, positive progress is impossible

Collaboration – having partners with experience to work together

Equity – inclusive involvement ensures every voice is heard and decisions are made fairly; embracing innovation means welcoming fresh ideas and celebrating cultural diversity

Being a Town Team member is a voluntary role and each member must sign up to a participation agreement

Southall's town priority and community fund